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PRIVACY POLICY

We receive, collect, and store any information you enter on our website or provide for us in any other way. We also collect personally identifiable information (including name, email, phone number and mailing address) and payment details (including credit card information). 

When you complete a transaction, submit a contact form, or subscribe to our mailing list, we collect personal information you give us such as your name, mailing address, email address, and/or payment information. Your personal information will be used for the specific reasons stated above only. 

We collect such information for the following purposes: 

  • To provide and operate shipping services for orders 

  • To provide you with ongoing customer assistance and technical support 

  • To be able to contact you with service-related notices and promotional messages 

  • To comply with any applicable laws and regulations 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

We may contact you to notify you regarding your order status, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.  

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@onyxandivyshop.com 

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